Barktec BT-100 Bark Control Kit- Citronella Spray Collar With Refill
When it comes to quieting a noisy dog, the citronella spray bark collar might just be what you’re looking for. The Barktec BT-100 Bark Control Kit is our out-of-the-box solution to help stop your dog from excessive barking. There's no need to wait - just take out of the box and start using it.
eDog stocks a wide range of bark collars for dogs that are completely safe to use and cause your pup absolutely no harm when used correctly. The collar is even more effective when it’s combined with other positive reinforcement training for your dog.
Description
Citronella Bark Collar - Stop excessive barking now
When it comes to quieting a noisy dog, the citronella spray bark collar might just be what you’re looking for. The Barktec BT-100 Bark Control Kit is our out-of-the-box solution to help stop your dog from excessive barking. There's no need to wait - just take out of the box and start using it.
eDog stocks a wide range of bark collars for dogs that are completely safe to use and cause your pup absolutely no harm when used correctly. The collar is even more effective when it’s combined with other positive reinforcement training for your dog.
Features:
- An instant battery-powered solution for excessive dog barking
- A safe, no-shock, non-toxic bark collar
- Fully automatic and easy to use
- Adjustable collar- strap fits neck sizes up to 60cm in circumference
- Lightweight receiver- suitable for small dogs
What is included?
- 1 x Barktec Citronella Collar Receiver
- 1 x Adjustable nylon strap collar. Collar strap fits neck sizes up to 60cm in circumference
- 1 x 4LR44 6V Battery Included
- 1 x Refill Canister of Citronella Spray- contains approx. 200 sprays
- 1 x User Guide
Please note that this model is not waterproof.
Learn more about Citronella Bark Collars
Bark collars can be very effective in reducing your pooch’s excessive barking habits or other behavioural issues. The citronella bark collar has been designed with a non-toxic citronella blend spray that is triggered when your dog barks. This collar was developed based on existing bark collar technology to help dog owners train even their most stubborn barking companions.
Bark collars have come a long way since they first came on the market, and innovations in technology have made them virtually painless for dogs now, with a focus instead on creating slight discomfort to help train their behaviour. Citronella spray is carried via compressed air when your dog barks, and it is sprayed directly into your dog's snout for maximum impact.
The spray simply distracts your dog from barking and allows you to reinforce good behaviour. Whether your dog is a German Shepherd or a Chihuahua, the citronella bark collar is adjustable to fit most sizes and breeds. Ensuring that your dog’s collar is fitted correctly is very important to ensure that you aren’t causing them any unnecessary discomfort. A citronella collar typically sits just under your dog's jawline. Once the collar is in place, tighten the tension so that it doesn't move from side to side, but don't make it too tight. Then wiggle the collar up and down once it is in place.
If you’ve got questions about the collar, reach out to the eDog team. We love our dogs and want to help all our customers find the right solution for their furry friends.
What are citronella bark collars?
A Citronella Bark Collar is one of the most effective methods to help your dog moderate their excessive barking. Painless and cruelty-free, the battery-operated collar can be a great solution to your dog’s behavioural issues.
The breed of your dog, its age, and temperament will play a role in how effective the bark collar will be. These collars work by distracting your dog with the smell, the sensation and the sound of the spray being activated. This disrupts your dog’s behaviour and reinforces that barking at certain times is not appropriate.
Try using our static shock collars if you've got a dog that's very stubborn or a working breed, that won't be impacted much by the citronella bark collar.
How to use a citronella bark collar?
Using the Citronella Bark Collar is completely automated once it’s charged and fitted. The sensor is located on the back of the collar, against your dog's throat. As the collar detects barking, it senses the vibration and fires a small burst of citronella at their lower jaw. This usually distracts the dogs from whatever they're barking at, and they quickly associate it (the spraying of citronella) with their bark. Over time, you’ll see reduced barking as a result of this association.
It’s important that you install your dog’s bark collar correctly and gently. An incorrectly placed collar can cause your dog pain, and that’s not what the citronella collar is about.
Start at the lowest setting for any bark collar you use. We think of bark collars as useful reinforcement tools and combine them with other positive reinforcement training. The device isn’t used for punishing behaviour, rather encouraging a specific type of behaviour. It’s also wise to choose a block of time in which to use the collar, and it’s not recommended leaving it on all day. We often see the collars being used at night or during special events that cause excessive barking during 8-10 hour windows.
Where can I buy a citronella bark collar near me?
Buying a safe and quality citronella bark collar is as easy as shopping online right here at eDog. We’re passionate about supporting our customers with canines to live a great life together. Part of this is offering both humane and effective training tools like the citronella bark collar.
We also stock a wide range of other products for pooches, including Snuggle Puppy, GPS dog tracking, dog grooming kit and much more. If you’re looking for something different to a Citronella Bark Collar, we also stock anti bark collars, electric dog fence and other dog training tools.
Whatever your canine companion needs, you’ll be sure to find the right range of products online at eDog.
Unfortunately, this item is unable to be shipped Internationally. Due to the nature of the product, we are only able to deliver domestically via standard shipping.
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Refund Policy
For Returns, Repairs, Replacements & Refunds.
At eDog Australia, we strive to provide high-quality products and excellent customer service! We understand that there may be situations where you may need to return or seek a refund for a product purchased from our website. This Return Policy outlines the guidelines and procedures for refunds in accordance with the Australian Consumer Law (ACL) administered by the Australian Competition and Consumer Commission (ACCC).
Our Return Process
- Submit a Support Ticket with our Customer Experience Team here.
Include the following in your submission: your order number, a short video (or image) demonstrating the fault, and a written description inclusive of all and any relevant details. - Your submission is reviewed by an in-house Specialist.
They will provide you with relevant troubleshooting and support as required, and/or confirm the potential fault you have experienced. When within warranty, determine your choice of resolution method (replacement, exchange, credit or refund) and you will receive a paid-for return label. - Return your product and await assessment confirmation.
After sending us back your product, provide the tracking number in your ongoing ticket. Once your return has been received, it will be processed by our team within 5-7 business days. - Get your resolution, and get back to what’s important.
Once our Specialist has assessed your product and confirmed the manufacturer defect or fault, you will receive your chosen resolution outcome. If no fault is found or your return lacks the original components and packaging, the product will be returned to you at your cost and any relevant support instructions or documentation emailed to you.
Please Note: Returning products missing original contents or packaging are ineligible for refund, and will be returned to the purchaser. Shipping and any additional fees for incorrectly returned goods are the responsibility of the customer.
Warranty
Our products (excluding services) are eligible for repair or replacement for a period of 12 months from the original invoice date under warranty. This warranty covers component and manufacturing defects and excludes any defects due to misuse, incorrect procedures, tampering, incorrect maintenance, physical damage or misadventures. Product failure due to power surge or power spike, overcharging, or failure due to network issues such as an incompatible modem for internet capable products are not covered under this warranty.
Faulty or Defective Products
A rare occurrence with our products, and we’re sorry if this happens.
If you’ve received a product that was incorrectly manufactured, or appears to be dead-on-arrival (DOA), do not worry - we are here to help.
Get in touch with us as soon as you identify an issue within your 12 month warranty period and we will provide you with expert troubleshooting, helping to identify any solvable issues prior to initiating your return.
Once we assess and find that your product may be faulty or defective, we will, with your agreement, arrange a replacement or recommend an alternative product as a replacement that may be suitable for you.
Under warranty, you are eligible for a replacement, exchange, credit or refund for your purchase once the product has been returned and the fault or defect fully assessed by one of our authorised specialists. For exchanges in instances where the value is higher than that of the original purchase, additional payment may be required. In instances where the value is lower, you may be eligible for a credit of equal value, or a partial refund to your original payment method.
Please Note: Services are not eligible for refund or return. No refunds will be issued for faulty products prior to their return and assessment by an authorised specialist.
Change of Mind
We offer 30 day change of mind returns from date of purchase. Receive either a 100% store credit, or a refund to your original payment method subject to a 20% restocking fee.
Change of Mind refers to any instance wherein a purchase has been made, and the purchaser has changed their mind about the purchase after it has been shipped.
To be eligible for change of mind returns, the product must be in new condition, with the original packaging and contents intact, and your request submitted within 30 days of purchase.
Contact us with the relevant required information including an order number, an image of the recent purchase displaying its unopened and unused status, and your reason for return. If approved, you will receive an Return Merchandise Authorisation (RMA) number to include with your package, and our address for returning the product at your cost.
To request a resending of product or credit in instances wherein a product has been rejected upon delivery and returned, contact us within 14 days of your purchase with required information including your order number, your best address for resending, or your reason for package rejection to claim your credit minus the 20% restocking fee.
Product Lifetime Support
At eDog Australia, we are committed to providing exceptional customer support throughout the lifespan of our products. We take pride in offering lifetime support to all of our customers, ensuring original purchasers may receive assistance when they need it.
What does Product Lifetime Support cover?
- Guidance with your purchased product by phone, email or live chat.
- Replacing misplaced manuals with a digital version.
- Ongoing advice about new products, features and purchases.
What does Product Lifetime Support not cover?
- Support for devices or products not purchased through eDog Australia.
While lifetime support does not extend to services or on-location training, we may be able to assist you remotely. Get in touch with us if you have reviewed the product manual and our online resources but still require assistance. In your submission, provide as much detail as you can with the assistance you require along with your order number so we can ensure a smooth and efficient process in addressing your queries and provide the necessary guidance.
We value your satisfaction and strive to provide the best support possible. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help you make the most of your products and ensure a positive experience with eDog Australia.
Cancellations
If you have placed an order with us but would like to cancel your order for a full refund, credit or exchange, please contact us as soon as possible including your order number, reason for cancellation and method of resolution. If your order has already been processed, you are ineligible for a refund and may follow our RMA Change of Mind process to initiate a return.
Undeliverable Orders
In instances where orders are found to be undeliverable or not collected, and a request has not been submitted as outlined above, a credit equal to the value of the purchase with an expiry of three months will be provided to the email address most recently provided by the purchaser upon the received return of the product. Any additional shipping fees to resend a product are to be paid for by the purchaser from available redelivery methods.
General Support
For general support enquiries about our products or services, please contact us here.